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Sustainability Policy

At Lakes Ice Cream we are taking steps to reduce our waste. We reuse and recycle where possible in order to actively minimise our environmental impact. We segregate all our recyclable materials (cardboard, glass, paper) from general waste. We also work with our customers to ensure that they understand and comply to often changing legislation with regards to packaging.

We use local suppliers where possible and ensure that any palm oil is sourced responsibly. Our fresh milk and cream deliveries come from a local organic farm (South Lakes Organic). And some of the fruit preparations that we add to our ice cream come from local suppliers such as Lakeland Artisan who are based right here in Kendal. We have collaborated with three, local, award-winning companies to produce new, authentic products including ‘Cartmel Sticky Toffee Pudding,’ Hawkshead Relish and the Kendal Mint Company. We only use approved suppliers and where we cannot source local ingredients, we ensure that our raw materials are sourced ethically and (where possible) from within Great Britain.

Our packaging is all 100% recyclable and features a green ‘Please recycle’ logo. We work closely with our packaging supplier to ensure that we are up to date with the latest innovations and are planning more positive changes to our packaging including moving away from plastic lids and spoons on our 125ml pots, replacing them with carboard lids and wooden spoons. Eliminating black plastic and seeking to find alternatives to plastic all together in the future.

In our factory and offices, we have cut down significantly on our paper consumption. All of our brochures, pricelists, flyers etc are digital and this is our preferred method of sharing them. We use our email database to stay connected with customers rather than using traditional postage methods. We have our own mobile App so that customers can request their orders more efficiently as well as cutting down on print.

We have changed all of our lighting at our factory to LED bulbs to reduce our energy consumption. These are more energy efficient and last a lot longer. We are also upgrading all machinery across site to newer more efficient versions. If we have any products at the end of their life or surplus stock, we donate this to various charities and food banks.

We are very conscious of our carbon footprint and work hard to keep it to a minimum. We hold a lot of virtual meetings to save on travel and we use a system called delivery web to aid with transport routes. This finds the most efficient routes for our drivers. We have set days for deliveries to particular areas in Cumbria, Lancashire, Cheshire, and Yorkshire in order to keep our mileage economical. All of our delivery vehicles run with Ad Blue which helps to lower the emissions. Our company cars have been switched from diesel to electric.

In the future, as the business expands and we move to a larger premises, we are looking at more modern technologies to reduce our carbon footprint and to introduce renewable energies and materials to the structure of our new building.

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Lakes Ice Cream Reviews

We wanted to share some of our favourite reviews that we have found online across our platforms. We love your feedback and enjoy reading through them all. Feel free to leave us a review too!

The best Ice cream in the lakes, I visit the factory in Kendal occasionally for deliveries and Simon who works in the warehouse and operates the fork lift is a great lad, always happy no matter what the weather, the same goes for the rest of the employees and owners of this fantastic Ice cream factory. Highly recommended.  Lancaster077, Google Reviews

They are great people to work with. Very helpful with starting my (first) business. The delivery man is very helpful and always brings the ice cream to where it needs to be, he is very kind and always ready to help. Not once have I had a customer complain about the ice cream and all I get is people coming back to tell me it is the best ice cream they’ve ever had, which is great to hear. Reasonably priced especially considering the quality. This is not any old ice cream, but the best of the best. Look forward to growing my business alongside them. The range of products is great as well. Typically, people with lactose intolerances (such as my brother) can’t have traditional ice cream, so it is great being able to present the amazing vegan range so they don’t have to miss out while everyone else has one. It would be great if they offered tours of the factory to see what goes in the making of this great ice cream!   Jonnie Palmer, Google Reviews

Best ice cream I have ever eaten in my life! And I have eaten, easily 1000 ice cream in different continents.  J.R, Google Reviews

Their customer service is second to none, also their Ice cream is consistently excellent quality, been buying from English Lakes for my business for 5 years now, and I can’t recommend them enough.   Marra Media, Google Reviews

Yummy ice cream, perfect location too! All allergens listed which was useful! Lots of unique flavours and a wide variety! I had Pistachio, and it was creamy and delicious with lots of pieces of pistachio!
Would definitely go again! MaddiLML ,TripAdvisor

Fab ice cream We have tasted this ice cream in different venues around the Lakes and it wonderful so many different original flavours…. and so like the ice cream I tasted years ago made by an old Italian immigrant. Brenda010, TripAdvisor

Beautifully creamy, and just the perfect amount of sweetness. It’s exciting to find a good quality ice cream that is Suitable for Vegetarians and egg-free!  Bina09 – Ocado Reviews

My new favourite  (On Double Jersey)Easily the best ice cream I’ve ever bought from a supermarket!! $HappyCamper , Ocado Reviews

Buy, Buy, Buy.   (On Double Jersey) This ice cream is gorgeous. We have to be very strict as could easily eat the entire tub at one sitting. Nimble18, Ocado Reviews

This is definitely my new favourite – first purchased on offer and it will definitely be a regular, even at full price. Delicious! Majajaw, Ocado Reviews

This reminded me of the ice cream parlours of years ago. Traditional vanilla as I remember it. Like it. Maximum_Hungryus, Ocado Reviews

Excellent  (On Sticky Toffee Pudding)

Fantastic taste! Taste’s exactly like the one I had experienced in the lake district So pleased I found it at Ocado. Puri, Ocado Reviews

The best collaboration ice cream!    (On Sticky Toffee Pudding)

I couldn’t believe my luck when I stumbled across this ice cream. I have been visiting the lake district for many years, indulging in both Cartmel sticky toffee pudding and luxury lakes ice cream. The flavours and textures of this ice cream are to die for. If you like deliciously creamy ice cream and sticky toffee pudding this ice cream is a must! Philippa – Ocado Reviews

Best ever    (On Sticky Toffee Pudding)

Simply a delicious ice cream, the best I have had and delighted it’s on Ocado. Craneuk – Ocado Reviews

Amazingly good ice cream tastes divine. Thanks so much. Janet Kam via Facebook

Just tried the Vanilla ice cream that I got as part of an order from Pioneer. Ice cream heaven!!!! Debbie Donald Via Facebook

It tastes so good, I like the Thunder and Lightning, as well as Cool Britannia Nicola J Hartley via Facebook 

Best ice cream ever! Gorgeous and very addictive! Hazel Barnes, via Facebook

It’s the bees’ knees! Death by chocolate knocks me for 6 every time! Matthew Fairclough via Facebook

Love this ice cream, literally wet myself when I found out it was sold in booths (Salford Quays) xxx Vikki Wood, via Facebook

Found the thunder and lightning ice cream in our local Morrisons the other day. Oh, my days it’s delish!  Gail Dean, Via Facebook

Blackcurrant and cream with Liquorice sublime x Enjoy Andrew Jackson, Via Facebook  

Bloooooming lovely Possibly the best flavour of all (On our Seville Orange Marmalade with Hawkshead Relish collaboration)    Michelle Nice, Via Facebook 

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Ice Cream Month 2021 Competition Ts & Cs (Instagram)

INSTAGRAM COMPETITION

1. The competition is open to registered users of Instagram, aged 18 or over, who are residents in the UK. The competition will run from 7:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. To enter, entrants must like the competition post on our Lakes Ice Cream Instagram channel and tag a friend in the comments between 7:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021.

5. No purchase necessary to enter this competition or win.

6. Entrants using multiple Instagram accounts will be disqualified and Entries must comply with the terms and conditions of Instagram which can be found at: https://instagram.com/about/legal/terms/

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by English Lakes Ice Cream (in its absolute discretion).

9. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries. The decisions of the promoter are final.

The prize is as follows:

The winner will receive 4 x 1 litre tubs of Lakes Ice Cream in Raspberry Pavlova, Double Jersey, Cartmel Sticky Toffee Pudding and Speculoos flavours.

10. Lakes Ice Cream will announce the winner via a Facebook post on Monday 19th July 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the Lakes Ice Cream team. The winner will be notified on Monday 19th July 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Monday 19th July 2021.

11. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by Lakes Ice Cream. Lakes Ice Cream reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to Lakes Ice Cream’s satisfaction within 7 days of being contacted by Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by Lakes Ice Cream, the winner’s entry will be deemed invalid and Lakes Ice Cream reserves the right to select another winner from the remaining entries.

12. By entering, entrants understand that they are providing their information to Lakes Ice Cream and not to Instagram. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram. Any questions, comments or complaints regarding the promotion will be directed to Lakes Ice Cream not Instagram.

13. The winners consent to Lakes Ice Cream announcing their name publicly on their Instagram page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

14. The information entrants provide will be used by Lakes Ice Cream for the purpose of conducting this competition. Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

15. Any personal data relating to participants will be used solely in accordance with current UK data protection legislation and will not be used for marketing purposes without the individual’s prior consent.

16. Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative.

17. The contest is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland). Employees of Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

18. The Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/

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Ice Cream Month 2021 Competition Ts & Cs (Twitter)

TWITTER COMPETITION

1. The competition is open to registered users of Twitter, aged 18 or over, who are residents in the UK. The competition will run from 7:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. How to Enter: To enter the competition, you must have a valid and current Twitter account and follow @lakes_icecream on Twitter. Log-in to your Twitter account during the entry period which starts at 77:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021 and Retweet any of the specific giveaway posts published on the @lakes_icecream Twitter Page. Each entry must be received during the Entry Period to be eligible.

5. No purchase of any kind is necessary to enter this competition or win. 

6. Entrants using multiple Twitter accounts will be disqualified and Entries must comply with the terms and conditions of Twitter.

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by Lakes Ice Cream (in its absolute discretion).

9. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries.

The prize is as follows:

The winner will receive 4 x 1 litre tubs of Lakes Ice Cream in Raspberry Pavlova, Double Jersey, Cartmel Sticky Toffee Pudding and Speculoos flavours.

10. Lakes Ice Cream will announce the winner via a Twitter post on Monday 19th July 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the Lakes Ice Cream team. The winner will be notified on Monday 19th July 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Monday 19th July 2021.

11. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by Lakes Ice Cream.  Lakes Ice Cream reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to Lakes Ice Cream’s satisfaction within 7 days of being contacted by Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by Lakes Ice Cream, the winner’s entry will be deemed invalid and Lakes Ice Cream reserves the right to select another winner from the remaining entries.

12. By entering, entrants understand that they are providing their information to Lakes Ice Cream and not to Twitter. This competition is not sponsored, endorsed or administered by, or associated with Facebook. Any questions, comments or complaints regarding the promotion will be directed to Lakes Ice Cream not Twitter.

13. The winners consent to Lakes Ice Cream announcing their name publicly on their Twitter page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

14. The information entrants provide will be used by Lakes Ice Cream for the purpose of conducting this competition. Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

15. Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative.

16. Employees of Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

17. The Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/

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Ice Cream Month 2021 Competition Ts & Cs (Facebook)

FACEBOOK COMPETITION

1. The competition is open to registered users of Facebook, aged 18 or over, who are residents in the UK. The competition will run from 7:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. To enter, entrants must correctly answer the question set on the giveaway post published on the Lakes Ice Cream Facebook Page between 7:00pm (GMT) on Thursday 15th July 2021 to 11:00pm (GMT) on Sunday 18th July 2021.

5. No purchase of any kind is necessary to enter this competition or win. 

6. Entrants using multiple Facebook accounts will be disqualified and Entries must comply with the terms and conditions of Facebook.

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by Lakes Ice Cream (in its absolute discretion).

9. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries.

The prize is as follows:

The winner will receive 4 x 1 litre tubs of Lakes Ice Cream in Raspberry Pavlova, Double Jersey, Cartmel Sticky Toffee Pudding and Speculoos flavours.

10. Lakes Ice Cream will announce the winner via a Facebook post on Monday 19th July 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the Lakes Ice Cream team. The winner will be notified on Monday 19th July 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Monday 19th July 2021.

11. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by Lakes Ice Cream.  Lakes Ice Cream reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to Lakes Ice Cream’s satisfaction within 7 days of being contacted by Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by Lakes Ice Cream, the winner’s entry will be deemed invalid and Lakes Ice Cream reserves the right to select another winner from the remaining entries.

12. By entering, entrants understand that they are providing their information to Lakes Ice Cream and not to Facebook. This competition is not sponsored, endorsed or administered by, or associated with Facebook. Any questions, comments or complaints regarding the promotion will be directed to Lakes Ice Cream not Facebook.

13. The winners consent to Lakes Ice Cream announcing their name publicly on their Facebook page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

14. The information entrants provide will be used by Lakes Ice Cream for the purpose of conducting this competition. Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

15. Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative.

16. Employees of Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

17. The Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/

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Twitter Competition Ts & Cs

1. The competition is open to registered users of Twitter in the United Kingdom, aged 18 or over. The competition will run from 7:00pm (GMT) on Wednesday 24th February 2021 to 11:00pm (GMT) on Tuesday 2nd March 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is English Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. How to Enter: To enter the competition, you must have a valid and current Twitter account and follow @lakes_icecream on Twitter. Log-in to your Twitter account during the entry period which starts at 7:00pm (GMT) on Wednesday 24th February 2021 and ends at 11:00pm (GMT) on Tuesday 2nd March 2021 and Retweet any of the specific giveaway posts published on the @lakes_icecream Twitter Page. Each entry must be received during the Entry Period to be eligible.

5. Multiple entries in a single day will not be accepted.

6. Entrants using multiple Twitter accounts will be disqualified and Entries must comply with the terms and conditions of Twitter.

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by English Lakes Ice Cream (in its absolute discretion).

9. No responsibility can be accepted for entries not received for whatever reason.

10. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries.

The prize is as follows:

3 x  1 litre tubs of English Lakes Ice Cream in Speculoos, Cartmel Sticky Toffee Pudding and Cool Britannia flavours.  The flavours may be subject to change, depending on availability and at English Lakes Ice Cream’s discretion.

11. English Lakes Ice Cream will announce the winner via a Facebook post on Wednesday 3rd March 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the English Lakes Ice Cream team. The winner will be notified on Wednesday 3rd March 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Wednesday 3rd March 2021.

12. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by English Lakes Ice Cream. English Lakes Ice Cream Agents reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to English Lakes Ice Cream’s satisfaction within 7 days of being contacted by English Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by English Lakes Ice Cream, the winner’s entry will be deemed invalid and English Lakes Ice Cream reserves the right to select another winner from the remaining entries.

13. By entering, entrants understand that they are providing their information to English Lakes Ice Cream and not to Twitter. This competition is not sponsored, endorsed or administered by, or associated with Twitter. Any questions, comments or complaints regarding the promotion will be directed to English Lakes Ice Cream, not Twitter.

14. The winner consents to English Lakes Ice Cream announcing their name publicly on their Twitter page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

15. The information entrants provide will be used by English Lakes Ice Cream for the purpose of conducting this competition. English Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

16. English Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute the prize with another of equivalent value without giving notice.

17. Employees of English Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

18. The English Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/

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Instagram Competition Ts & Cs

1. The competition is open to registered users of Instagram, aged 18 or over.  The competition will run from 7:00pm (GMT) on Wednesday 24th February 2021 to 11:00pm (GMT) on Tuesday 2nd March 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is English Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. To enter, entrants must like the competition post on our English Lakes Ice Cream Instagram channel and tag a friend in the comments between 7:00pm (GMT) on Wednesday 24th February 2021 to 11:00pm (GMT) on Tuesday 2nd March 2021.

5. No purchase necessary to enter this competition or win.

6. Entrants using multiple Instagram accounts will be disqualified and Entries must comply with the terms and conditions of Instagram which can be found at: https://instagram.com/about/legal/terms/

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by English Lakes Ice Cream (in its absolute discretion).

9. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries. The decisions of the promoter are final.

The prize is as follows:

The winner will receive 3 x 1 litre tubs of English Lakes Ice Cream in Speculoos, Cartmel Sticky Toffee Pudding and Cool Britannia flavours.  The flavours may be subject to change, depending on availability and at English Lakes Ice Cream’s discretion.

10. English Lakes Ice Cream will announce the winner via a Facebook post on Wednesday 3rd March 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the English Lakes Ice Cream team. The winner will be notified on Wednesday 3rd March 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Wednesday 3rd March 2021.

11. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by English Lakes Ice Cream. English Lakes Ice Cream reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to English Lakes Ice Cream’s satisfaction within 7 days of being contacted by English Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by English Lakes Ice Cream, the winner’s entry will be deemed invalid and English Lakes Ice Cream reserves the right to select another winner from the remaining entries.

12. By entering, entrants understand that they are providing their information to English Lakes Ice Cream and not to Instagram. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram. Any questions, comments or complaints regarding the promotion will be directed to English Lakes Ice Cream not Instagram.

13. The winners consent to English Lakes Ice Cream announcing their name publicly on their Instagram page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

14. The information entrants provide will be used by English Lakes Ice Cream for the purpose of conducting this competition. English Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

15. Any personal data relating to participants will be used solely in accordance with current UK data protection legislation and will not be used for marketing purposes without the individual’s prior consent.

16. English Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative.

17. The contest is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland). Employees of English Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

18. The English Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/

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Facebook Competition Ts & Cs

1. The competition is open to registered users of Facebook, aged 18 or over. The competition will run from 7:00pm (GMT) on Wednesday 24th February 2021 to 11:00pm (GMT) on Tuesday 2nd March 2021.

2. All information detailing how to enter this competition forms part of these terms and conditions. It is a condition of entry that all terms and conditions are adhered to. Submission of an entry will be taken to mean acceptance of these terms and conditions.

3. The promoter of this competition is English Lakes Ice Cream, The Old Dairy, Gilthwaiterigg Lane, Kendal LA9 6NT.

4. To enter, entrants must correctly answer the question set on the giveaway post published on the English Lakes Ice Cream Facebook Page between 7:00pm (GMT) on Wednesday 24th February 2021 to 11:00pm (GMT) on Tuesday 2nd March 2021.

5. No purchase of any kind is necessary to enter this competition or win. 

6. Entrants using multiple Facebook accounts will be disqualified and Entries must comply with the terms and conditions of Facebook.

7. Each entrant agrees that they have independently developed and/or have the relevant authority/consent(s) to submit the Entry and will not infringe the intellectual property or any other rights of any person.

8. Entries will not be accepted if deemed inappropriate or offensive by English Lakes Ice Cream (in its absolute discretion).

9. There will be one winner. No correspondence will be entered into regarding the selection of the winning Entries.

The prize is as follows:

The winner will receive 3 x 1 litre tubs of English Lakes Ice Cream in Speculoos, Cartmel Sticky Toffee Pudding and Cool Britannia flavours.  The flavours may be subject to change, depending on availability and at English Lakes Ice Cream’s discretion.

10. English Lakes Ice Cream will announce the winner via a Facebook post on Wednesday 3rd March 2021 following the competition closing. The winner will be drawn at random from all the correct entries by a member of the English Lakes Ice Cream team. The winner will be notified on Wednesday 3rd March 2021 via a private message and also via a reply to their winning comment. We will not announce or contact the winner before Wednesday 3rd March 2021.

11. The winners must provide their name, address and email address and confirm that they are available to accept the prize as specified by English Lakes Ice Cream.  English Lakes Ice Cream reserves the right to request proof of age, residence and identity of the winner. If a winner cannot provide any of the above details and confirmations to English Lakes Ice Cream’s satisfaction within 7 days of being contacted by English Lakes Ice Cream and/or cannot confirm they accept the prize within 7 days of being notified by English Lakes Ice Cream, the winner’s entry will be deemed invalid and English Lakes Ice Cream reserves the right to select another winner from the remaining entries.

12. By entering, entrants understand that they are providing their information to English Lakes Ice Cream and not to Facebook. This competition is not sponsored, endorsed or administered by, or associated with Facebook. Any questions, comments or complaints regarding the promotion will be directed to English Lakes Ice Cream not Facebook.

13. The winners consent to English Lakes Ice Cream announcing their name publicly on their Facebook page as a prize winner, making copies of or publishing the whole or any part of the entry and otherwise exploiting the entry and any rights in relation to the entry for any purpose and without compensation. If you do not agree to this, please do not enter the competition.

14. The information entrants provide will be used by English Lakes Ice Cream for the purpose of conducting this competition. English Lakes Ice Cream may disclose entrants’ personal information to its contractors and agents to assist in conducting this competition or communicating with entrants.

15. English Lakes Ice Cream reserves the right to amend these terms and conditions at any time or offer a reasonable equivalent to the prize described. The winner may not exchange the prize for cash or other cash alternative.

16. Employees of English Lakes Ice Cream and its affiliates and any other persons or employees of companies associated with this Competition and members of the families and households of any such persons, are not eligible to enter this Competition. Any such entries will be invalid.

16. The English Lakes Ice Cream privacy policy can be found here: https://lakesicecream.com/privacy-policy/