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What's New

Allergen update

We would like to share with you exactly how we manage allergens on-site here at English Lakes Ice Cream, by giving you an allergen update.

First things first; we work with six allergens on site: milk (butter, cream and milk), nuts, oats, soya (found in our chocolate sauces), wheat (contained in our Cartmel Sticky Toffee Pudding crumb and Speculoos) and meringue (egg).

Apart from our sorbets, milk and its derivatives are in all of our products and a full and thorough clean is carried out before we pack our sorbet.

Nuts, oats and meringue are kept in colour coded bins with their own coded scoops and when we use one of these in our ice cream, we try to ensure this is the last product of the day. This way we can have a full clean down afterwards (instead of the rinse through we would do during the course of the day) to minimise the risk of cross contamination.

Unfortunately, we can’t guarantee any cross-contamination however, we do everything we possibly can to minimise any risk!

What's New

Allergen Information

New Allergen Information, courtesy of the European Union!

From December 14th 2014, the way that allergens are displayed on packaging will be changing. Instead of the general allergen declaration that you would find currently, you will now need to search through ingredients to find the allergens, which will be displayed in bold type (probably!).

In theory, if you’re in a restaurant then allergens should be displayed on the menu. However, there is a card you can download here which the chef is supposed to fill in for you, upon request, with potential allergens for the meal you’ve just ordered (because they have so much spare time!).

On longer life products such as tinned and frozen foods, it may take up to 12 months before you see a change in the packaging because of the products already in circulation, but by December 2016 all food products will be required to have this nutritional information clearly displayed.

In our opinion, the original legislation was perfectly adequate as you simply looked for the allergen section on product packaging.

If you would like specific allergen advice on our products, this information is available beneath each flavour on our products page.

If you’d like to find out more about the new allergens legislation, please click here.